I can't link my bank account

Having issues linking your bank account? Try these steps:

• Try turning WiFi off, then linking your bank account only using mobile data
• Check your bank account number is correct inputted and verify that the name on the account is yours.
• Make sure that your BVN has the same first-name & last-name combination as the first-name and last-name on your ForKeeps account. 
  Note: This is only used for verification purpose, we don't save your BVN and your can edit your first name and last name afterwards in settings.
• Clear the cache and cookies on your device before attempting to link your bank account again

Still need some help?

• Send a request to ForKeeps' Support

Make sure that you send over screenshots with the error message to help our team investigate.