How do I reset my password

Locked out of your account? Don't worry, you just need to reset your password to regain access.

How can I reset my password? 

To reset your password, click here:

• Enter your email address associated with your ForKeeps account, we'll send you a reset link.
  
  

If you have any issues receiving the link or opening it, try these steps: 

• Make sure you're checking the correct email address
• Check your junk folder 
• Open the link from a computer/laptop rather than your phone 
• Try a different web browser
  
  

My new password isn't being accepted 

If your password isn't being accepted, try creating a password which includes a combination of the following: 

• Capital letters 
• Lowercase letters 
• Numbers 
• Special characters (! . , @)

Still having trouble logging in? 

Report this to our Support team, we'll get you back online in no time.