My item is not as described

Created by Accounts ForKeeps, Modified on Thu, 27 Jul, 2023 at 10:21 AM by Accounts ForKeeps

If you purchased your item/s on the App or website, then you are fully covered by Forkeeps Buyer Protection.


If the item/s isn't as advertised then you can open a claim. Please note in order to receive a refund the item must be significantly not as described.


What happens now? 

If your item is significantly not as described or you are missing items from your order, report this to our Support team we'll review the situation to reach a resolution.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article